Is your ecommerce platform healthy? Is it capable of meeting your business’s current and future needs? If not, you could be losing out on sales and new revenue opportunities.

Our ecommerce platform health check can help you assess the viability of your platform and identify any potential areas of improvement. We’ll look at your current capabilities, future requirements, and the cost of running your platform all detailed in a report with our findings and recommendations.

Benefits of our ecommerce platform health check:

  • Assess the business’s overall digital health
  • Identify areas of strength and weakness
  • Identify potential areas of improvement
  • Ensure your platform is capable of meeting your current and future needs
  • Reduce costs and improve efficiency
  • Improve customer experience
  • Increase sales revenue and profit

Our ecommerce platform health check will review:

Edit Content

We’ll assess your current platform’s capabilities, including its speed, security, and scalability.

Edit Content

We’ll look at your future plans for your ecommerce business and identify any potential areas where your platform may need to be upgraded.

Edit Content

To assess the effectiveness of the business’s sales and marketing strategies. This includes evaluating the website, advertising campaigns, and customer acquisition costs.

Edit Content

Assessment of the quality of the business’s customer service. This includes evaluating the response time to customer inquiries, the resolution of customer complaints, and the overall satisfaction of customers.

Edit Content

To evaluate the quality of the business’s product offerings. This includes evaluating the products’ features, pricing, availability and competitor set.

Edit Content

To review the financial performance of the business. This includes evaluating the business’s revenue, expenses, and profit margins.

Edit Content

We’ll provide you with a detailed report on the cost of running your platform, including the cost of hosting, maintenance, and security.

Outputs from the ecommerce platform health check:

  • A detailed report with our findings and recommendations
  • A plan for improving your ecommerce platform
  • Peace of mind knowing that your platform is healthy and capable of meeting your needs

If you would like to know more about how our ecommerce platform health check, please get in touch.

Read more on our evaluations and resource support services